Terms of Service Overview — Lamours Tokyo & Stockholm Collections
Terms of Service
Welcome to Lamours Tokyo & Stockholm Collections. By using our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.
1. Business Structure & Fulfillment Model
[Your Brand Name] operates as a retail e-commerce store utilizing a custom print-on-demand fulfillment model. All products sold on this website—including clothing, apparel, home goods, bedding, and bath items—are physical goods manufactured and fulfilled on demand by our production partners upon order confirmation.
2. Order Placement & Strict No-Cancellation Policy
Because our physical goods are custom-produced immediately upon order entry, the manufacturing process begins automatically. For this reason, all sales are final, and we maintain a strict no-cancellation policy. Once an order is submitted at checkout, it cannot be canceled, changed, updated, or recalled under any circumstances. Please ensure your shipping details, quantities, and product choices are entirely correct before finalizing your purchase.
3. Pricing and Payments
All prices are displayed in USD unless otherwise specified. We accept payments through secure third-party processors including Stripe and PayPal. We reserve the right to refuse or cancel any order if unauthorized or illegal transaction activity is suspected.
4. Limitation of Liability
Lamours Tokyo & Stockholm Collections, is not liable for delayed transit times, carrier mishandling, or indirect damages resulting from shipping disruptions caused by third-party delivery carriers.
These Terms Overview explain the policies that govern purchases from Lamours Tokyo & Stockholm Collections, a business based in Kearny, New Jersey, USA. They describe how orders are processed through our print-on-demand partners (Printful, and/or Printify, and/or Gelato), payment and pricing practices, shipping and delivery, returns and refunds, intellectual property rights, limitations of liability, and customer responsibilities. By placing an order with Lamours Tokyo & Stockholm Collections; You agree to these terms as well as any applicable terms of our fulfillment partners. If you have questions, contact our customer support for clarification before completing your purchase.
Order Processing and Fulfillment Partners
How orders move from checkout to delivery
Lamours Tokyo & Stockholm Collections uses print-on-demand fulfillment partners (Printful, Printify, Gelato) to produce and ship products on behalf of customers in Kearny and worldwide. Orders are accepted when payment is authorized; acceptance occurs when we confirm the order and forward it to the selected fulfillment partner. Production times vary by product and partner and are estimated at checkout. Once an order is forwarded to a partner for production, changes and cancellations are generally not possible. We rely on our partners for printing, packaging, and initial quality control. If a production problem is identified prior to shipment, we will notify you and propose a remedy, which may include reprint, refund, or replacement depending on the circumstance and partner policy.
Order Processing and Fulfillment Partners
How orders move from checkout to delivery
Lamours Tokyo & Stockholm Collections uses print-on-demand fulfillment partners (Printful, Printify, Gelato) to produce and ship products on behalf of customers in Kearny and worldwide. Orders are accepted when payment is authorized; acceptance occurs when we confirm the order and forward it to the selected fulfillment partner. Production times vary by product and partner and are estimated at checkout. Once an order is forwarded to a partner for production, changes and cancellations are generally not possible. We rely on our partners for printing, packaging, and initial quality control. If a production problem is identified prior to shipment, we will notify you and propose a remedy, which may include reprint, refund, or replacement depending on the circumstance and partner policy.
Payment and Pricing
Accepted methods, taxes, and price adjustments
Payments are processed securely through our payment processor at checkout. We accept major credit and debit cards and widely used digital payment methods as presented on our site. Prices are shown in U.S. dollars for purchases placed through the U.S. site; final charges may include applicable sales tax based on shipping address and any duties or import taxes for international shipments, which are the responsibility of the recipient. Lamours Tokyo & Stockholm Collections reserves the right to correct pricing errors and to change prices at any time; however, confirmed orders will be charged at the price displayed at the time of purchase. We actively monitor transactions for fraud and reserve the right to refuse or cancel orders where fraud is suspected.
Shipping, Delivery, and Returns
Delivery expectations and our return approach
Shipping methods and transit times depend on the product and destination and are calculated at checkout. Tracking information will be provided when available. Customers are responsible for providing an accurate shipping address at the time of order. If an item is returned to sender due to an incorrect or incomplete address, additional shipping charges may apply to resend the order. For damaged, defective, or incorrect items, contact customer support with your order number and clear photos of the issue as soon as possible and no later than thirty days after delivery. We will work with the fulfillment partner to investigate and, where appropriate, offer a replacement or refund. Most customized or personalized items are considered final sale unless defective. For lost shipments, we will coordinate with the carrier and the fulfillment partner to resolve the claim; resolution may require verification from the carrier and partner.
Intellectual Property, Liability, and Contact
Rights, limitations, and how to reach us
All designs, trademarks, and content on Lamours Tokyo & Stockholm Collections are owned or licensed by Lamours Tokyo & Stockholm Collections. Purchasing a product grants you a limited, nonexclusive license to use the item for personal, noncommercial purposes only. Reproduction, resale, or use of designs for commercial purposes requires express written permission. To the fullest extent permitted by law, Lamours Tokyo & Stockholm Collections disclaims liability for indirect, incidental, or consequential damages and limits direct damages to the purchase price of the affected product. These terms are governed by the laws of the State of New Jersey, USA. Customers are responsible for providing accurate order information, complying with applicable laws, and using purchased products lawfully. For support or to file a claim, contact: Lamours Tokyo & Stockholm Collections; By email at: Support@shoplamours.com, We aim to respond to inquiries promptly and to resolve disputes in a fair and timely manner.